Who should you call first for non-urgent functional issues in housing areas?

• A. Maintenance
• B. Your supervisor
• C. Medical staff
• D. Mental health professional

Answer: (B)

For non-urgent functional issues in housing areas, you should contact your supervisor first. They oversee housing operations and are responsible for coordinating repairs and maintenance. By going through the supervisor, the issue is officially logged, prioritized, and routed to the appropriate maintenance or facilities team, keeping the process clear and documented. Maintenance staff handle the actual fixes, but they usually respond to requests that have been directed through the proper channel. Medical staff and mental health professionals address health-related concerns, not building or equipment problems. If the situation were urgent, different protocols might apply, but for non-urgent issues, reporting to your supervisor first is the appropriate approach.